Holiday Inn Blackpool by IHG

Lovely new hotel. Good sleep quality due to comfy beds & no hotel noise. Good quality toiletries. Room size was larger than most. Location 5min walk from Central pier. Multistorey carpark (Talbot Rd) directly opposite hotel.

Lovely hotel, clean, great location, would not stay again due to the mix ups we were having in regards to one of our bookings. We were told the day before our arrival that one of the rooms were going to be £157. When we arrived we were then told it was going to be £234. Due to that we wouldn’t stay again.

Hotel is in a excellent location, the tram stop is right outside and the train station is literally over the road so that was handy for my early morning trip to Windermere....the staff was super friendly (reception, restaurant and housekeeping staff too) I emailed the hotel a few days before arriving to enquire if I can leave my suitcase at the hotel in case my room wasnt ready and they repiled very quickly....will stay here again no doubt! And it was only a 5-10 minute walk into town as well! Breakfast was excellent as well...plenty of choice and variety of hot and cold breakfasts too

Hotel was excellent. Minor things prevented an exceptional stay ie the location was not perfect ( surrounding areas were a bit run down and distant from local attractions) , tv in our room was glitching green and the remote did not work . Loved the room, smart decor,gorgeous smelling bathroom products, fresh clean towels good coffee/tea facilities, fridge for keeping cool drinks and cosmetics. Lovely Marco restaurant , good bar area, very comfortable,modern seating .handy tram stop directly outside, 2 minute walk to train station. Although the location of the hotel is at the furthest end of local attractions , it had the advantage of quiet , restful sleep time .

We were part of a coach tour that had us booked into another hotel, the other hotel was awful very unclean. It was not suitable for purpose, so we quickly looked for another hotel, I saw that there was a Holiday Inn and it is a brand of hotels that have never let me down. So we left out cases at the other hotel and just went to the Holiday Inn, we were so exhausted and fed up, when we arrived at the hotel the receptionist was so welcoming and extremely professional. I do not remember his name but he went above and beyond. The room was clean, tidy, comfortable and had nice touches like the desk and chair and a comfy seat, the bathroom was so clean. We went downstairs to order some food to bring up to our room and the staff at the bar and restaurant area were so helpful. We decided to bring the tray up to the room, at the lift, I had a paper bag with items in it, and it tore and everything spilled out. The two reception staff saw this and came right over helping pick up everything and gave me a bag as a replacement. We then went upstairs to watch a good movie and have our dinner. If it was not for this hotel, our holiday in Blackpool would have been awful, so the Holiday Inn saved the day for us. We would like to thank all the staff, especially the man at reception who was so very helpful. We would stay there again. Thank you all.